Help & Info

Shipping & Delivery

Shipping fees are non-refundable unless the issue was due to our error (damaged or incorrect item).

Returns & Exchanges

Because our products are handcrafted in small batches, we’re unable to accept returns on used skincare items. However, your experience matters to us, and we’re always here to help.

Due to the personal nature of skincare products, we do not accept returns or exchanges on opened or used items. This helps us maintain the highest standards of quality and safety for all customers.

 

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery, and we’ll make it right.

Damaged or incorrect orders

If you receive a damaged or incorrect item, Contact us

Please include:

  • Your order number

  • A photo of the item and packaging

Once reviewed, we’ll offer a replacement or store credit.

Non returnable items

For safety and hygiene reasons, we cannot accept returns on:

  • Opened skincare products

  • Used soaps or oils

  • Final sale items

  • Gift cards

Faq

You will receive a delivery estimation when your order is shipped so you can have an accurate delivery time.

Please Contact Us so we can further discuss your return. Please note, we do not accept the return of used and/or opened products due to safety and hygiene compliance. 

Any and all shipping information will be sent to you at the time of shipping. if you have further questions about your delivery location, please Contact Us. 

We formulate with raw, unrefined super butters including shea, mango, and cocoa butter — valued for their deeply nourishing and skin-conditioning properties.

Our oils are blended from a signature base of cold-pressed, certified organic argan, jojoba, almond, and aloe oils. Every ingredient is carefully selected for its purity, integrity, and ability to support healthy, radiant skin.

If anything you order form us arrive defective or damaged, please Contact Us and refer above to the proof we need to supply a new product or refund.

All products ship from Tampa, FL, USA.